SHIPPING INFORMATION
At Kovaren, we are committed to providing a smooth shopping experience and ensuring your chic clothing reaches you promptly. Here’s everything you need to know about our shipping process.
1. SHIPPING RATES
– A flat rate of $20 applies to the first item in your order.
– An additional $20 will be added for each extra item.
– Shipping costs are shown clearly at checkout before you confirm payment.
2. SHIPPING AREA
– We are currently shipping within the United States.
3. PROCESSING TIME
– All orders are processed within 3–5 business days, excluding weekends and holidays.
– Business Days: Monday through Friday (excluding weekends and federal holidays).
4. DELIVERY TIME
– U.S. Orders: Estimated delivery time is 4–7 business days after processing.
5. SHIPPING NOTIFICATION
– Once your package leaves the warehouse, you will receive a shipping notification including your tracking number and the link to track your package.
6. TAXES
– Sales tax is applicable based on the state and local regulations. The applicable tax will be calculated and added to your total at checkout.
7. ADDRESS VERIFICATION
– Please double-check your shipping address before completing checkout. Kovaren is not responsible for delays or misdelivery due to incorrect or incomplete addresses.
8. DELIVERY DELAYS
– While we strive to deliver your order within the specified time frame, please be aware that delays may occur due to unforeseen factors such as weather conditions, high demand periods, or carrier issues.
– If your order is significantly delayed, please contact us and we will assist you right away. We appreciate your understanding and patience in these instances.
9. CONTACT US
If you have questions or concerns about your order or our shipping policy, please reach us at:
– Email: [email protected]
– Phone: +1 (209) 393-3439
– Address: 12995 Seneca Rd, Victorville, CA 92392, United States
Thank you for shopping with Kovaren. We appreciate your trust and look forward to serving you!